"Direct Tire and Auto Service has been using the CustomersFirst concept for the past 4 years with some sensational results. Our clients appreciate the opportunity we give them to communicate with us about their experience during their visit at one of our 4 locations...[read more]

-Barry Steinberg, President
Direct Tire and Auto Service
Direct Tire.com

"CustomersFirst offers an exceptionally efficient system that enables us to extract and process feedback immediately.  Upper management as well as managers at each of our locations can review feedback on a daily basis - this allows us to immediately address concerns that our customers may have.  The system is working better than even we had anticipated."

"CustomersFirst is the best way for ZOOTS to get customer feedback, which is immediately delivered to the location that provided the experience. This allows ZOOTS to quickly reach out to any customer that has reported a bad experience, which not only lets us keep the customer, but also allows us to improve our service for the very next customer."

"Butler Tire has been a member of CustomersFirst for almost three years. The service has absolutely helped us with customer retention...[read more]

"Since Geek Housecalls is a service-oriented company, customer feedback is really our lifeblood... [read more]

-John Morrison, Customer Service Manager
Geek Housecalls

"Our restaurants have been using CustomersFirst for about a year. We've found the speed of the feedback to be exceptionally useful... [read more]

-David Jackson, Chief Marketing Officer
Fire + Ice Restaurant

"Here at Cambridge College , we employ CustomersFirst services as part of a follow up program that we've implemented; tracking student responses to materials we have sent to them... [read more]

-Josie Duran, Executive Assistant to EVP
Cambridge College